英文道歉信范文

　　在社會(huì)一步步向前發(fā)展的今天，需要使用道歉信的事情愈發(fā)增多，道歉信是因自己失誤或拒絕引起對(duì)方不快時(shí)進(jìn)行賠禮道歉的信函。你知道道歉信怎樣才能寫(xiě)的好嗎？下面是小編整理的英文道歉信范文，希望對(duì)大家有所幫助。

英文道歉信范文1

Dear David:

　　I am afraid that you will think me unpardonably negligent in not having answered your letter dated 7, December sooner, but when I have told you the reason, I trust you will be convinced that the neglect was excusable. When your letter arrived, I was just in Hong Kong.

　　As my family could not forward it to me during my absence, it has been, therefore, lying on my desk until the moment when I took it up. Now the first thing I have to hasten to do is to write to you these few lines to express my deep regret.

　　I enjoyed many pleasant sights during my trip. I shall be pleased to give you an account to of them when I see you next.

親愛(ài)的大衛(wèi):

　　我怕你會(huì)覺(jué)得我不可原諒過(guò)失沒(méi)有回答你的來(lái)信7日12月早,但是當(dāng)我告訴你原因,我相信你會(huì)相信忽視是可以原諒的。你的信到的時(shí)候,我只是在香港。

　　作為我的.家庭不能轉(zhuǎn)告我我不在的時(shí)候,它一直在,因此,躺在我的桌子上,直到那一刻,我欣然接受�，F(xiàn)在我要趕緊做的第一件事就是給你寫(xiě)信這些幾行表達(dá)我深深的遺憾。

　　我喜歡許多愉快的景象在我的旅行。我將很高興給你一個(gè)賬戶,當(dāng)我看到你下一個(gè)。

英文道歉信范文2

游客朋友們：

　　首先我們真心感謝桅子花開(kāi)、海星以及馬來(lái)吸呀等幾位網(wǎng)友給我們所提的意見(jiàn)，今年在政府論壇上有兩封公開(kāi)批評(píng)我們的帖子，說(shuō)實(shí)在的，剛剛看到的時(shí)候，心里確實(shí)是堵得慌的，不高興的，總覺(jué)得目前國(guó)內(nèi)旅游市場(chǎng)大環(huán)境就是這個(gè)樣子，大社不強(qiáng)，小社散差，從業(yè)人員服務(wù)意識(shí)、技能普遍不強(qiáng)等等，剛開(kāi)始，我們確實(shí)給自己找了一些自我安慰的借口。

　　現(xiàn)在再認(rèn)真思考這個(gè)問(wèn)題，我們覺(jué)得，做為從業(yè)人員有責(zé)任、有義務(wù)，也必須為游客提供更為輕松、快樂(lè)的旅游時(shí)光。坦誠(chéng)的說(shuō)，今年7、8兩個(gè)暑期月份下來(lái)，在我們質(zhì)檢回訪過(guò)程中，所發(fā)現(xiàn)存在質(zhì)量問(wèn)題的，游客投訴到公司的也絕不僅此兩例。

　　我們總結(jié)分析下來(lái)，存在質(zhì)量問(wèn)題的主要是散客出游群體，暑期質(zhì)量問(wèn)題一般容易出現(xiàn)在車(chē)輛空調(diào)不好，某些導(dǎo)游態(tài)度存在問(wèn)題，以及住房條件較差等方面。目前旅行社的存在方式大體上分為三類(lèi)，一類(lèi)是組團(tuán)旅行社，我們**就是這樣類(lèi)型的旅行社，面向終端客戶收取客源;一類(lèi)是地接旅行社，主要接待外地游客來(lái)本地旅游;第三類(lèi)是同行批發(fā)旅行社，如揚(yáng)州蘇之旅旅行社，儀征旅行社同行受制于客源量問(wèn)題，收到游客報(bào)名后，無(wú)法獨(dú)立發(fā)團(tuán)，只能交給這樣的批發(fā)旅行社統(tǒng)一發(fā)團(tuán)。這種現(xiàn)狀就導(dǎo)至了組團(tuán)旅行社對(duì)散客質(zhì)量的掌控從很大程度上受制于同行批發(fā)旅行社，從某種程度上來(lái)說(shuō)，儀征散客出游，選擇哪家旅行社報(bào)名的差別是不大的，唯一的區(qū)別所在是旅行社經(jīng)營(yíng)者的思路，以及遇質(zhì)量投訴后，規(guī)模大一些的旅行社對(duì)批發(fā)旅行社的牽制能力會(huì)更強(qiáng)一些，僅此兩點(diǎn)而已。

　　關(guān)乎旅游質(zhì)量還有一個(gè)很重要的點(diǎn)，就是導(dǎo)游，景點(diǎn)美不美，全靠導(dǎo)游一張嘴。好的導(dǎo)游除了在講解上會(huì)更為精彩外，對(duì)于游客心理的把握能力通常也會(huì)很強(qiáng)，會(huì)有較強(qiáng)的協(xié)調(diào)溝通能力，而目前導(dǎo)游的生存狀態(tài)基本上都是以兼職為主，這種生存狀態(tài)，也從很大程度上導(dǎo)致了其責(zé)任心的下降，因其兼職故而也缺少有效的服務(wù)技能培訓(xùn)。旅行社不是不想有自己的全職導(dǎo)游，而是因?yàn)槁糜螛I(yè)的季節(jié)性特別強(qiáng)，旺季再多導(dǎo)游也不夠用，進(jìn)入12月份以后的3個(gè)月淡季對(duì)于小旅行社而言，可能1個(gè)導(dǎo)游都嫌多，這個(gè)微利行業(yè)人力成本應(yīng)該是最大的成本了，所以這種季節(jié)性的特點(diǎn)也導(dǎo)致旅行社不敢、不能用過(guò)多的全職導(dǎo)游。我們公司目前全職導(dǎo)游有16名，在揚(yáng)州地區(qū)算得上是規(guī)模龐大的'一支導(dǎo)游隊(duì)伍了，但也只能應(yīng)對(duì)平常季節(jié)的客流量，遇上旺季，也只能望洋興嘆，比如貼子中所提到的西安團(tuán)隊(duì)，就是一個(gè)主要由兼職導(dǎo)游帶隊(duì)的團(tuán)隊(duì)。

　　從我們自身的角度來(lái)講，我們必須認(rèn)真反思這個(gè)行業(yè)，認(rèn)真反思自已，如果不能真正將客戶贏這個(gè)第一戒寫(xiě)到我們每個(gè)員工心里去，**旅行社終將被市場(chǎng)淘汰。從上周起，我們已經(jīng)開(kāi)始在竭盡全力探討游客旅游體驗(yàn)的問(wèn)題，我們希望盡快將我們的服務(wù)意識(shí)、服務(wù)技能，迅速?gòu)膶?duì)人的服務(wù)，提升至對(duì)客戶的服務(wù)。我們將盡已所能去改造現(xiàn)有的工作流程，我們相信，從我們做起，終將能夠逐步改變旅游業(yè)的現(xiàn)狀，終將實(shí)現(xiàn)給游客創(chuàng)造輕松快樂(lè)時(shí)光這個(gè)最終目標(biāo)。當(dāng)然，接下來(lái)可能還會(huì)有質(zhì)量問(wèn)題出現(xiàn)，還會(huì)有游客投訴，但我們會(huì)以最好的狀態(tài)，迅速處理這類(lèi)的質(zhì)量問(wèn)題，給游客一個(gè)盡可能滿意的答復(fù)。

英文道歉信范文3

　　XXX:

　　Im so sorry ,I was late for school .I think its a bad habit and bad manners. I will go to school a little earlier ,and go to attend class on time.

　　I ll never be late for school again,please forgive me and believe me.

　　Thank you!

　　XX

　　date

　　譯文：

　　XXX：

　　對(duì)不起，我遲到了。我認(rèn)為這是一個(gè)壞習(xí)慣，壞習(xí)慣。我會(huì)早點(diǎn)去學(xué)校，然后去上課的時(shí)間。我不會(huì)再遲到了，請(qǐng)?jiān)�諒我，相信我。謝謝你!

　　XX

　　年 月 日

英文道歉信范文4

Mr.wang,

　　I hope that your travel plans will bring you back to Shanghai in the near future, so that we may have the opportunity of taking care of you again and to show you that these regrettable events were not a true

　　example of our usual high services and hospitality. In the meantime if I, or any of my team, can be of any further assistance to you please do not hesitate to contact me at your earliest possible convenience.

　　Yours sincerely,

　　Yours truly，

　　Tom

英文道歉信范文5

　　Dear teacher,

　　I am sorry for not handing in my homework in time. I know any explanation can not become my excuse. I promise from now on I will finish my work on time and work hard to live up to your expectation! Thank you for your patient teaching!

　　Yours,

　　**

英文道歉信范文6

尊敬的客人:

Dear Guests:

　　歡迎閣下蒞臨全新的XX華龍XX大酒店!

　　Welcome to Hualong Magnate Hotel, Shaoshan!

　　相信我們酒店按照五星級(jí)標(biāo)準(zhǔn)的設(shè)計(jì)、設(shè)施及服務(wù)，皆能迎合當(dāng)代商務(wù)及旅游人士的種種所需。然而，由于我們酒店正處于試營(yíng)業(yè)中，有部分設(shè)施及服務(wù)項(xiàng)目不到位，屆時(shí)引起閣下不便之處，敬請(qǐng)諒解。

　　Our international 5-star standard designed facility and service will meet businessman or traveller's demands. However, we feel very sorry for all the inconvenience due to some facility and service is still in soft-opening.

　　同時(shí)，我們酒店管理層及全體員工將上下一心，當(dāng)竭盡全力盡快改善目前不盡理想之狀況，希望能為閣下的下次光臨提供更加完善及周到的服務(wù)而努力。

　　Meanwhile, our Chain of commands will try our best to amend the unideally situation and ceremoniously setting up, offer you more thoughtful consummate service.

　　此外，我們十分渴望得到閣下的一切意見(jiàn)，如蒙賜教，感激不盡，歡迎隨時(shí)直接與本職聯(lián)絡(luò)!我的`電話號(hào)碼是:XXX(分機(jī))。

　　Furthermore, we are eager for getting your kindly comment. We're very appreciated for your cooperation. Welcome contact with me directly. My telephone is 8XX9(ext.).

　　誠(chéng)意致歉!

　　Sincerely apologize!

　　再次歡迎閣下的光臨!

　　Looking forward your next coming!

英文道歉信范文7

Dear Kate:

　　Excuse me for my long delaying in returning to you your Robinson Crusoe which I read through with great interest.

　　I had finished reading the book and was about to return it when my cousin came to see me. Never having seen the book, She was so interested in it that I had to retain it longer.

　　However, I hope that in view of the additional delight thus afforded by your book, you will overlook my negligence in not returning it sooner.

　　Thanking you again for the loan.

　　Sincerely yours,

親愛(ài)的凱特:

　　對(duì)不起為我的長(zhǎng)延遲回到你魯賓遜漂流記,我以極大的興趣閱讀。

　　我已經(jīng)讀完了這本書(shū),正要返回它,我的表弟來(lái)見(jiàn)我。從來(lái)沒(méi)有看過(guò)這本書(shū),她非常感興趣,我必須保留它了。

　　然而,我希望針對(duì)提供的額外的`喜悅從而你的書(shū),你會(huì)忽略我的疏忽沒(méi)能提前返回。

　　再次感謝你的貸款。

　　謹(jǐn)致問(wèn)候,

英文道歉信范文8

DearXXXXX,

　　I am writing this letter to eXXpress my apology that XXXXXXXXXXXXXX.

　　I feel terribly sorry about this.

　　Once again, I am very sorry for any inconvenience caused. I will be reallyappreciated if you can accept my apologies and understand my situation.

　　Yours Sincerely

英文道歉信范文9

Dear guests:

　　A: hello! Let me, first of all, you have no reservation of the problem of sincere apologize the inconvenience. Due to the recent guest is more, guest room nervous, lead to some guests cannot check-in, we deeply sorry.

　　We can recommend you to the same class with us in the hotel, and I dont know you is not convenient to leave your name and contact way, if there is a room we will inform you in the first place and free after you come back, to show our apologies, we decided to give you a discount when you check in and provide free breakfast.

　　I wish you have a good time!

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